I am so disappointed and disgusted with this company. I put my stuff in storage before temporarily moving across the country to be with my 8-year-old niece who is fighting cancer - needless to say this is a very difficult time. This company advertised a rate and increased it by MORE THAN DOUBLE after a few months. I just looked on the website... storage units that are larger than mine, and on the first floor (more convenient) are cheaper than what they are charging me.