Coty S.

I spent $250 for a valentines day delivery for my wife. I submitted the order on February 1st thinking everything would be fine... WRONG. At 2pm on valentines day (February 14th) I was notified that the gifts would not be delivered. I discussed and pleaded with the customer service rep to no avail. That's when he told me that not only would they not be delivered on that day, they would in fact be 2 WHOLE DAYS LATE. I was mortified and my wife was highly disappointed as her coworkers received their gifts but she did not. I've had several purchases with proflowers, but this was my last. For my inconvenience... they offered me a $10 coupon off my next delivery... yea... go ahead and keep that one guys. Completely unacceptable service.