After 20 years, way back when Ebay could hardly go a day without shutting down, and most sellers were your pleasant amateur group, we went through many changes and problems, not the least of which is Ebay's greed, for their piece of the pie, and the tricks and crooked scams many sellers and buyers resort to.
I felt I had pretty much seen it all, and did my best to be careful who I bought from and who I sold to.
I still get buyers who insist they want cheap shipping with no tracking, then claim they did not get the goods, and sellers who never mail the merchandise, use a tracking number that goes nowhere, never used, and lie after lie about shipping problems, banking problems etc to the point after 2 months, nothing is resolved no matter all the promises I got from Ebay customer service and Paypal.
The biggest issue is the automated software which has glitches, claims inaccurate results, and you can't argue with a machine. Some sellers know how to trick the system on Ebay. I finally had to chargeback the amount on my credit card. The last resort. My advice: do use your credit cards as a buyer, and do use tracked shipping as a seller, no exceptions, The big corporations can fight it out, the ones that make most of the profits: Ebay, Paypal, Post Office and Bank Credit cards.
Dear coucou L.,
Thank you for choosing Banggood and sorry for any inconvenience caused.
For the product problem, here is the return policy of Banggood: https://www.banggood.com/Return-policy_hl103_at533, hope it could help you. Besides, we all have size chart in the product page, you could take it as a size reference.
Size does not match
We have listed all the details about item sizes on the related product pages. If you find the size does not fit, please check our description and your order information first.
1) Size not as ordered: You can contact our customer service directly for a full refund or a free replacement of the item in the correct size.
2) Size as ordered but does not fit: There may be a 3cm/1.5 inch size inaccuracy due to hand measurements. You can contact us and apply for a return. In these cases, you will be responsible for all shipping fees incurred. Due to hygiene reasons, underwear, earrings lingerie, underwear, swimwear can not be returned. We recommend you carefully check the size of your items before ordering.
3) If the size difference is greater than 3cm/1.5 inch, we will cover the cost of the return postage. Please contact us to arrange a return.
We also hope you could contact us with the links below.
We take the security of your personal information very seriously. Therefore, for the product problem, we suggest that you could contact us via these links:
Personal Computer: http://www.banggood.com/Contact-Us_hi111
Mobile: https://m.banggood.com/contact_us.html
We will work on answering your questions as soon as possible and be ready to help you at any time.
Best regards,
Banggood Team