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This site sucks. I have been using it for a few months with no issues, I redeemed a 10$ Amazon gift card the other night and then the next morning I couldn't login. Just happened to have my account suspended right afterwards. Ridiculous that they don't even give an explanation until you hound them about it. Pretty frustrated with this site as they take everything earned as well so much time was wasted and I don't even know exactly why or what to do to fix it. I don't change my answers on purpose.
Tip for consumers:
Use other sites
Courtney S.'s review of Toluna earned 5 Very Helpful votes
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I spent many hours doing surveys and accumulated a number of points. I went to redeem the points...
I sincerely regret this situation, Courtney, and I would like to reassure you that this occurrence is not a deliberate effort to prevent you from spending your hard earned points. Our clients rely on the data submitted by our Influencers to make business decisions and, to ensure they only receive the best quality, there are checks regularly performed on our panel and the system flags accounts based on suspicious activity detected within a certain period of time.
I've identified your support case and I will personally follow up and provide additional details as soon as possible.
Keep in touch,
Mary