C R.

Go literally anywhere else. Buying off Alibaba or Aliexpress directly is less of a hassle. Called to confirm that they had an item in stock. They did not but they would be getting it soon. Waited to order until they told me it had come in and confirmed that it would be shipping from them in Houston to me in New Mexico. After I placed my order, was informed that it would in fact be drop shipping from WISCONSIN but that it had 'absolutely been inspected' for quality control prior to being crated and shipped. This was clearly also a lie because it arrived with missing hardware to assemble it and instructions which were for another model. Company has been non-responsive to emails trying to address this issue.

This was a huge purchase for me and has been incredibly devastating as I'd purchased a scooter to try and maintain my mobility. I don' thave the funds to make another such purchase and feel incredibly taken advantage of.