This website has HORRIBLE customer service. Hands down the worst experience I've ever had with any online store, and I've had to deal with customer service representatives who are in India or Philippians. The diva who answers the phone, Jennifer, is rude, rude, rude. She cuts me off in mid-sentences, blames me for their mistakes, lies... I will never ever buy from this web site again. And to those people who still want to brave spending your money with Lingeriediva.com, have your fingers crossed that you won't have to deal with their customer services.