Crystal P.

I will NEVER order from them again. I returned a pair of boots because they ended up being too small. I purchased their label for $10.99 to return them, which I never saw an invoice for. With this label you are given places that will return the order. They don't tell you the size of the box will be an issue. So I had to send it back myself, paying AGAIN. Then I started getting late fees. When I called I was told 1. There was a late fee from 2022 that was never paid. 2. they would not write the fees off, even if I paid the 10.99 that I didn't know about. 3. kept getting told I needed to go into my account to see my balance. IF I had made a purchase I might do that. But why look at my account if I returned my purchase? I was able to speak to a supervisor. Out of desiring to end that call of nearly half an hour I ended up paying 34.97 for shipping and that label. I am totally disgusted with them. Do NOT order from these people! I will be blocking their emails from my address.