It took me over 2 months, just to mentally process my DNA results. A couple months after receiving my results, I had questions. The My Heritage support member that answered my questions, was knowledgeable about not only DNA, but also countries, regions and the history of humans. MHS answered beyond what I'd expected. I've had a few people purchase kits from MH and I've been encouraging as many of my family members, colleagues and friends to purchase the My Heritage DNA kit.