Curtis C.

Ordered an item from Houzz. When I saw the estimated delivery date, I should have cancelled the order. It was going to be a month or more. I contacted Houzz by email and they responded they were looking into it. Much later they owned up that it was ordered from a third party and blamed them for the delay. About a week later, I got a call from a representative telling me they cancelled the order because the vendor would not COMMUNICATE with them. They tried to placate me with a 10% discount on a future order. Really, do they think I'm stupid enough to go for two? Still waiting for my credit.