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Curtis D.

Contributor Level

Total Points
123

1 Review by Curtis

  • 4WheelParts

1/22/23
Verified purchase

On 12/27/22 I order parts totaling over $3700. Never received an order status so emailed their Customer "Service" department. Received no response after several days so I emailed them daily for three days before someone responded to say the product was out of stock with no ETA. I decided to wait rather than start the entire process elsewhere. After another week with no response, I asked for another update. No response after another another three days so I have asked them to cancel the order and refund my money. Customer Service is nonexistent with this company but the worst part is, they show no interest in improving or retaining customers. They simply don't care. My best advice is to not bother - look elsewhere. The extra cost is worth the aggravation of no product or response.

Curtis Has Earned 3 Votes

Curtis D.'s review of 4WheelParts earned 3 Very Helpful votes

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