Customer R.

I'm going to help y'all out. If you want to cancel online change your address in the customer center to a California address, residents in CA ca cancel online, if you want a refund (prorated) tell the customer services rep you want to downgrade to online only or if you only have online say you want to upgrade to print+digital they will then cancel the current subscription and refund the remaining balance when they start to set up a new subscription tell them you changed your mind, now you got a refund, if you want a cheaper rate simply call in and say you want to cancel, they will then transfer you to the subscription management team where they will offer you lower prices and if you keep declining offers eventually you will get a cheap rate, if you want to cancel and they tell you, you have to wait 180 days you can call back 30 days later and get the promo price again... YOU'RE WELCOME