I do have one pair that I ordered from Amazon, which I did like. However I try to minimize my purchases from Amazon, so I tried ordering direct the next time. The shoes were too small and when I tried returning them, it was a nightmare. They don't do free returns and they require that you keep the original shoe box, which is ridiculous. It's a piece of cardboard.
Thank you for letting us know about the issue. My apologies for the confusion.
We understand you're concerned regarding our return policy.
If for any reason you are unsatisfied with your purchase, as a prime member you may be eligible for a free return within 30 days of your purchase, on the condition as follows:
1. The product must be returned in the original packaging and must be unworn.
2. If the return window is closed, the buyer is responsible for the return shipping costs of the return and provides photos of the item.
We apologize for any inconvenience this may have caused.
Hello Cindy,
Thank you for letting us know about the issue. My apologies for the confusion.
We understand you're concerned regarding our return policy.
If for any reason you are unsatisfied with your purchase, as a prime member you may be eligible for a free return within 30 days of your purchase, on the condition as follows:
1. The product must be returned in the original packaging and must be unworn.
2. If the return window is closed, the buyer is responsible for the return shipping costs of the return and provides photos of the item.
We apologize for any inconvenience this may have caused.
Best Regards,
Dream Pairs Customer Care Team