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I purchased a vacuum for my husband's birthday. I tried to order it in both of the stores locally but was told had to be ordered on line. I ordered it on August 22nd. His birthday was September 8th. He did not open the package until last week and the item will NOT work. He took it into the store and they said nothing they could do since it was ordered on line. I called customer service and was told since it had been over 30 days nothing they could do. I paid 300$ for this product. I will NEVER go into Leslie Pools again or recommend them. Local stores are not helpful. This was the second bad experience I have had with them and it will certainly be my last.
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