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Cynthia G.

Contributor Level

Total Points
80

1 Review by Cynthia

  • InterContinental Hotels & Resorts

8/24/22

This hotel charged us twice for room, twice for parking, and twice for incidentals. When seeking help the staff could not give an informed answer and basically said wait it out. This is completely unacceptable when the mistake is on the hotel. They should provide better customer service. We are still waiting it out.

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