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The company was not responsive to my inquiries regarding status of my return / refund. I had to mail them the UPS tracking proof of delivery to get them to respond. I returned a pair of sandals which I did not wear because they were too small. I returned them the next day of receiving them. Torrid did not refund the ENTIRE AMOUNT OF PURCHASE! WHAT A RIP-OFF! I won't be ordering from Torrid again. I've never had this issue with EQUII.
Cynthia G.'s review of Torrid earned 3 Very Helpful votes
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