Cynthia P.

If I could leave this review without putting a star I would not have even given it one their automated system to pay bills never works and they charged over $5 to pay it with the representative. Since their system doesn't work they should waive that fee. Their customer service is very poor and they do not tell you about special offers that you can get very unhappy with this company it was good one charter owned it but spectrum is awful and so are their employees had a question about my cell phone and they kept transferring me to the same Department who kept saying they could not help me I decided not to go with them for cell phone and am currently looking for another internet and TV company