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DAH H.

Contributor Level

Total Points
81

1 Review by DAH

  • Clemson Lofts

10/6/17

BEWARE! BEWARE! BEWARE! STAY AWAY FROM CLEMSON LOFTS!

I would advise anyone interested in Clemson Lofts to think again! Once you are on the hook for a lease you are at the mercy of the management which is HORRIBLE! The management team does not return phone calls unless your attorney contacts them. Jason S. Is apparently the guy in charge. * is terrible at returning calls. I was told he would call me and I have yet to hear from him. It's been about 10 days now. He has too much experience in rental management, and is uninterested in correcting a lease violation if it's on their part. Our daughter ATTEMPTED to move in prior to fall classes beginning. The bedroom (two bedroom apartment) she was leasing was leased by a dog owner prior to her arrival. In July she contacted Clemson Loft to inquire of carpet would be cleaned prior to the move in date of August 1. She was told by a Clemson Loft representative that the carpet and room would be cleaned. Unfortunately the room had a horrible odor, there were BUGS along the framework and baseboard. An active pest contract certainly would control bugs! Additionally, if the room was CLEANED properly there would not be bugs and evidence of bugs. We had to cancel the furniture delivery because the carpet stank! Then comes the part where the second bedroom was apparently being sublet for the summer. My daughter's roommate had not yet arrived for fall classes. When she arrived the apartment smelled like cigarette smoke (inside the apartment), there was fresh food in the fridge and a bowl with melted ice cream in the sink. It was a fresh bowl of melted ice cream as it was not moldy nor did it smell like spoiled milk. Boxes were delivered to the door on several occasions for a person who did not share the same name as her roommate. The name was a man's name. Our daughter is a very petite young woman (5'1" #108). She was fearful for her safety. As her parents we certainly had serious concerns about WHO this person living with her might be since he never was in the apartment while she was there or if he was, he stayed in his bedroom. She was scared. We were scared. She contacted the management office to discuss all these issues but was promptly referred to Maintenance. "Call Maintenance," was management's only suggestion. Now be it known that you CANNOT sublet! Yet, that apartment was being sublet. * won't acknowledge any responsibility in this area because he said it's not management's fault the apartment was sublet. It's against the lease contract to sublet so I would say it is management's responsibility to investigate and act upon a report of subleasing. My daughter informed them of her concerns and they did NOTHING! Unfortunately, our lawyer informed us that there is nothing we can do but pay the lease or receive a bad credit rating and accumulate additional late fees. So from now (October) until July we are on the hook for a $650 per month lease payment. Please think twice before signing a lease with Clemson Lofts. Once you sign on the dotted line you will be in a contract that will be impossible to get out of without huge debt! I deeply regret ever considering Clemson Loft and further regret signing a lease. My daughter did not sleep one night in the leased apartment. Instead she stayed at a sorority house for about 5 days before acquiring other housing... acceptable housing! It's unclear to me why this business is able to accumulate so many negative responses and still not be investigated. Thank goodness there is a site like this to warn perspective tenants. Stay away! There is plenty of other housing options that are available. You should put this place as the LAST resort.

I would strongly suggest you read the negative reviews on YELP as well because the negative reviews all seem to be related to management turning a blind eye to the property needs, and ignoring important lease contract issues such as subleasing! Furthermore one post states * was very helpful or beneficial. I seriously have to wonder if that's * writing the review about himself! I am still waiting for him to contact me after 10 days! He charged a credit card I used to pay the initial lease application but was NOT listed as a credit card to charge for rent. He went ahead and charged the credit card WITHOUT authorization because we stopped paying rent! Be a smart consumer! Look elsewhere for housing!

*Personal information redacted by admin

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Andrew H. – Clemson Lofts Rep

Dah,

We are a little confused and frankly very concerned about your review. We've been working with the roommate you've referenced correcting any issues, and did speak with you personally communicating the replacement / termination option which is part of your signed lease and is industry standard for student housing. This solution has worked for hundreds of residents who experienced changes in their educational plans, which we understand does happen.

Perhaps we've had a communication breakdown somewhere – please reach out directly to executives@clemsonlofts.com so that we can work to reach a resolution and part on good terms.

Thanks!

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