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If you have an issue with this company, God help you, there are the most difficult people to contact, then to get a resolution. My account went under €13. So it was suspended, instead of ringing me to resolve it. They wait until I realize my car tolls were not paid for and I am facing penalties. Customer service and customer satisfaction and this company have no relationship what so ever.
The app is swift and cheap. However full of products that simply live up to racist stereotyping. Shirts with "I'm not Irish but drink like one" imagine a shirt with the message. Not Chinese, but have a gambling addiction like one, or car sticker "leave plenty of room the driver behind this wheel is asian." There would be outrage. Obviously I didn't buy the Racist item. Racist stereotyping is not nice no matter who it's directed at. I deleted the app.
Products used:
car diagnostic scanner
Daithi Ó.'s review of Temu earned 21 Very Helpful votes
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A bit of an unreal situation. 1 week of chats with customer service to warn them that the...
Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. We will follow up on this matter. If you need further assistance, please message us through Temu.com or Temu app live chat by this link: https://share.temu.com/SIfmZCHAcBA. We appreciate you giving us another chance to serve you. Best wishes, Temu team