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It seems impossible to get help with this site. I can't restore my password, the User ID's don't work, and customer support doesn't return emails, so you have to contact someone. After they "help", I still can not access or register my students with accounts. You get a different person every time and they all give different solutions that also don't work. This was a great product pre-covid, but now I am very disappointed in this product.
Tip for consumers:
Use Google Scholar instead.
Products used:
nothing worked to use
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