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Damion M.

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1 Review by Damion

NordVPN

  • NordVPN

“Auto renewal”
9/28/23

They load a auto renewal on there product and don't give you any notification that they are drawing it. They have refused to refund and which is against NZ consumer laws since they didn't give any notification they were taking money from your card. Extremely poor responses over 6 emails stay away from them choose another provider

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Helpful  (1)
Thank you
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Andrew B. – NordVPN Rep

Hello, Damion. Thank you for taking the time to leave us a review. We'd like to note that all of our subscriptions are recurring, however, it's possible to cancel the automatic renewal on the NordAccount website at any time. Also, you may contact our team at support.nordvpn.com and we'll cancel the subscription for you. Our agents are available 24/7. -N.L.

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