Got a letter in the mail claiming low interest rates. Left 2 messages and finally got a call back. After being promised for the last 5 business days my loan "should be out of underwriting today and you shouldn't need to supply additional documentation" I get a list of 6 items that need to be addressed. After looking at the list only 2 items had not been addressed from the initial intake. On top of all of these things the interest rates were much lower than they are today and now they won't lock my rate until these items have been addressed.