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Dan A.

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1 Review by Dan

TownhouseLinens

  • TownhouseLinens

“Horrible business practices”
7/30/20

We ordered a simple 5'x6' washable rug on JUne 7th 2020. My credit cars was charged the full purchase price on June 10,2020. The was a statement on website that said orders may be slowed up to 2 weeks because of Covid 19. On July 16 we called and had to leave a message regarding our order. No response. This went on everyday for 3 more days yet no one would give us the respect of a return call. Then I received a UPS text on 7/21/20 saying a delivery from THL was coming on 7/22/20. We did receive the rug on 7/22.
We have never received a return call or email from THL. Thus, we caution all about a possible ugly outcome in doing business with this company!

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