Dana B.

I bought this sign on 19 August for my dad for Father's Day. The next day I received an email from Connie, the manager, confirming the order. On August 27, I received the tracking details and then on 4 September I received the package. The order was shipped from China to Australia. Overall, I am extremely happy with the whole experience, in particular the customer service, production and shipping times, as well as the product itself. I was hesitant to purchase at first because of the lack of reviews, but I would recommend ShackSign to anybody.

After my first time ordering with Booktopia, I will never again make the
Same mistake. I ordered 26 August not realising that there is actually a
7-10 day lead time as the stock is ordered direct from the supplier.
This was my own fault as I did not read this before ordering, but was
Happy to wait. Today on the 14 September I decided to contact Booktopia
As it was past the 7-10 days and I had not received any further updates
On the order. I was informed that there had been a glitch and the stock
Was never ordered from the supplier and I would have to wait another
7-10 days before it could even be shipped. I do not understand how this
Happens and why I was not informed until I contacted support nearly
Three weeks after ordering. Overall my experience with this website has
Been incredibly disappointing. I will not be returning and would
Encourage others to also avoid.