Daneisha S.

My problem with Facebook is if you change phones you can't access your account because of the new browser. The crazy part is it makes you put a 2 step verification on your account then if something happens to your device you are now locked out of your own account and guess what from? The 2 step. Billion dollar company but doesn't have not 1 live human to help its customers nor adequate outlets to even get in touch with someone. I've had my account for over 10 years and can't access it. No generator code, that's in the account. Everything is in the account. Of course there is not a single person in the billion dollar company that is hired to help with the issue only email support that you never get a response to. It amazes me how complete trash the support side of the company is. You would think because it's tech they would hire some tech reps for support. But guess that's to much to ask for If I could give a -1 star I would