I signed up for a trial of this, mainly just to get my brother in laws obit. However, I started trying out the site. My last name is Jack. I searched the local newspaper in Kittanning, Pa. I got 121,807 records. Despite the fact that I put in "Jack" in the last name search, it counts every single time the work "jack" appears anywhere. I'm doing family tree work, I don't care about jack o lanterns or Jack Nicklaus. Even if you go into the obituary search and type in "Jack" in the last name box is still gives you the word "jack" that pops up in every obit, whether it be a last name, first name, nickname or whatever. A total waste of time and money. I got a 1 week trial, I'm on day one and I am most likely going to cancel on day 1.
Hello Danica,
We're sorry to hear you had a negative experience with our services! NewspaperArchive.com was purchased since the time of your review, and is under new ownership. We do sympathize with your frustrations however, and if you have any outstanding issues, please feel free to reach out and we'd be happy to assist you.
If you have any active issues, or would like to follow up with us, please email us at customerservice@newspaperarchive.com and we'll do our best to assist you.