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Daniela V.

Contributor Level

Total Points
161

2 Reviews by Daniela

  • Michaels Stores

1/6/23

When I bought my product, I realized I had made a mistake. I tried to cancel the order immediately, but this option on the website did not work. I started a chat with King D., a customer service representative. I was told my order was canceled. The next day I checked my account, and my order was ready to ship. When I emailed again to cancel, I was told it was not possible. I wrote an email back to explain the situation. And I am still waiting for a response.
It was the last time I bought something from this store: bad customer service and no way to cancel the product.

Tip for consumers:
n/a

Products used:
Soda Ash Tie-Dye Kit

Service
Value
Shipping
  • Sominic

5/28/22
Verified purchase

I ordered sandals that took forever to get to me. When I finally got them, they were cheesy, not good quality, and are not USA size 8, but they are three sizes too small. This business sold me a pair of ostensibly orthopedic shoes. They have a strong chemical odor and are poorly constructed. When I attempted to return them, I discovered the firm is in Vietnam. Finally, I googled the reviews, and the webpage is a scam! They should not be permitted to sell in the United States.

Tip for consumers:
#OrthopedicShoes

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