ANOTHER HORRENDOUS EXPERIENCE TALKING TO THE PHILIPPINES (or India), HUNG UP ON TWO (2) TIMES, ON HOLD FOR AN HOUR AND A HALF, to fix an order (at the time,: 90 seconds after the order was placed), HUNG-UP ON, TREATED LIKE I WAS STUPID, HABEEB DIDN'T SPEAK ENGLISH WORTH A S***, HUNG UP ON AGAIN, an HOUR AND A HALF (after told my call would be answered in: 30 seconds), AND I GET HUNG-UP ON REPEATEDLY! WHAT ARE YOU PEOPLE DOING? I cannot wait to share my experience "ON-AIR"! WHAT A MESS! " shop.nhl.com SHOULD BE ASHAMED! WOW!