Daniel L.

New York, United States

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StartEngine

Crowd Funding

“That exclamation point in their logo should be looked at as a flashing WARNING alert.”

4/20/21

That exclamation point in their logo should be looked at as a flashing WARNING alert. Horrible communication. Limited ability to access. Unclear process. After hearing many positives, Start Engine sadly is an example of the precarious modern "tech company" that states "we are here to help" and then does the complete opposite in their process and interactions. From multiple sources, along with my own experience, this disorganization is the current norm within the last year at Start Engine. BE WARY and ensure they have their plan, customer response, and business model in better shape before investing your time and money on this risky venture of a company. "Mr Wonderful" has some work to do whipping them into shape.

Tip for consumers:
I really don't know. When you are dealing with a company that is as disorganized as this , with such a small staff...there is a systemic issue in their business structure.
I would suggest Don't Use This Site. It is not legitimate.

Products used:
I attempted to use their platform for a raise for my company. I was accepted and began my onboarding and went about the VAST amount of information that is required to submit for SEC approval. After spending money on gathering the necessary legal documents and paying for a CPA, I followed up again to get more information on guidance from Start Engine as I was told from others who had used it that their communication was "Bad" but keep on them. I sent another email and was told to fill out an application. I informed that I already did that and was now doing the onboarding and was informed a week later (!) that my campaign was not accepted. Even though I was still filling out the campaign, had never submitted it, and was told that I could complete the information to submit! Very disorganized and unprofessional.

Service

Quality