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They scam people!
Even ex-employees admit that this is a scam business (reviews found on Glassdoor):
"they scam people... Since I stopped working for them I got so many messages of people that are super angry with me! The reservation got canceled and they never received any money... Also; they ask people to put positive reviews so never believe the 5/5 comments; these are comments from themself ;) (...) Stop teaching people to lie and cheat. Make a system that motivates workers and don't have to double cross people."
"The company only use free tools and tell you "doesn't matter about legal rules"."
"(...) they have to see a little bit of a cheater inside of you, then you will be inside" (concerning their interview process for new employees)
"The whole business model is kind of dubios (...)"
Besides my own bad experience with them and all the other negative reviews I've seen, this really confirms that this "business" is built solely around scamming students out of their money...
Danielle B.'s review of Erasmusu earned 23 Very Helpful votes
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Empty.
I thought I was making a request to see if the apartment was available and if I could get in...
I booked a room and I found out there are 4 of the exact same rooms in the exact same apartment...
Good afternoon Danielle,
Thank you very much for your feedback.
We answer your request again on this platform.
As mentioned in previous emails interchanged with you, our colleagues in charge of your booking have done their best to help.
However, there are terms and conditions, which the student reads and accept before clicking on the confirmation button, we need to stick to to be as much fair as possible with all the parties implied.
Thank you very much for your understanding.
Best regards,
The Erasmusu team.