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Today my boyfriend and I went into
All Saints Regent Street, to buy a stunning dress.
At the till we was served by Davina!
Davina took our payment in and asked if we wanted a small bag for a" very expensive dress" confused at requests we didn't
Reply.
Davina then proceeded in to shoving the very expensive dress! Into a very small bag clearly didn't fit in the bag and Davina felt this was ok for £250 to be carried in this manner.
Until I indicated to Davina that the bag was not suitable for my very expensive dress. I'm very unhappy with the service and the experience was very excited left very disappointed.
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Hi Danielle,
We're sorry to hear about your experience and appreciate your feedback.
We can see you contacted us via ask@allsaints.com and we have responsed to your email.
We shared your comments with our store team and apologise as this is not the service we strive to offer.
Please let us know if we can help with anything else through our Customer Experience team at ask@allsaints.com
Kind Regards
AllSaints Customer Experience