Had one of their reps contact me offering free artwork to be designed for shirts. Get it designed, pick the shirt colors, when the campaign dropped we only sold about 10 shirts. AFTER the orders were made and my members paid for the shirts they refused to give us the shirts until they got more money.
I asked why that was and they told me it was because the shirt color was very popular (knew that ahead of time) problem is the money was already taken (meaning a deal was already made) their rep had the audacity to tell me to cancel the shirt orders AFTER
I already went through the trouble to design the shirts and personally selling all those shirts. They wanted me to charge my club $40 PER SHIRT. I told them no one would purchase $40 shirts. I also had to personally hand-deliver each shirt to each person who bought one. They are extremely clueless and have no idea how to properly run a business, I highly recommend you use another shirt company.