Absolutely no idea whatsoever. Extremely slow in replying to important emails. Never have the answers you want or need.
A simple scheduled flight change has become an absolute nightmare. Service staff have no idea on the refund process, nor can they explain simple discrepancies. Never ever ever book through Bravofly.
As I understood from you, our service was not on par with the level you had expected.
I would be very grateful if you could please send us a private message confirming your 9-digit Bravofly booking ID and we will look into the matter immediately.
Kind regards,
Sofia
Daniel Has Earned 3 Votes
Daniel S.'s review of Bravofly UK earned 3 Very Helpful votes
Dear Daniel S.,
Thank you for sharing your feedback with us.
As I understood from you, our service was not on par with the level you had expected.
I would be very grateful if you could please send us a private message confirming your 9-digit Bravofly booking ID and we will look into the matter immediately.
Kind regards,
Sofia