I placed a small order for an item that was was described as a pair and only one showed up I complained both to their email and whatsapp lines with screenshots and pictures and they said they would handle it. The next day I received an email that the seller refused my item return because they (the seller) described it as a pair. Which was exactly the issue I had. It was described as a pair and I got one, then they basically told me I couldn't return it because the seller described it as a pair though it was one. That blew my mind. Like does nobody there know that a pair means two?