Shay H.

I started this process in December of 2021 and the website still is not complete. I live on the East Coast so our time zones are 4 hours apart. But there are plenty of overlapping times in which we could speak. However, the project manager that was assigned to me only seemed to make availability for me during the only window of time in which I could not speak, because I was picking my children up for school at this time. Even though I repeatedly told them this and offered other times in which I would be available, this continues to be an issue today. Dragging the process out into small microscopic level progress.

To make matters worse, every time I would provide feedback, the same issues would remain unaddressed in every future conversation. It took 3 months just to get minor things like changing a color addressed.

Finally we have reached what I thought was the end of the process ( 6 months later), with only one page left. But now I have been waiting 2 weeks for a call back and have been forced to elevate this to a higher level of management. Now I am low on leads, as I expected, with an unfinished website. If you want your website done in a reasonable amount of time these are not the people to go to. It is now December 2022 and my website still is not working properly, none of the page links work.

Love this store! They get my style