I ordered a Hawaiian shirt and some board shorts for an upcoming vacation. I immediately got an email confirming my address. The product took a little while to get, but I was in no rush. I think it was a couple weeks. I was very happy with the end products. While they are not what I would consider on the high end of quality, they don't seem cheaply made either. There appears to be good attention to detail in the design of the clothing and good quality to the material and stitching. Their product selection is phenomenal compared to other sites I have looked at. Bottom line, yes you will pay a premium price, but you will get a good quality product that you probably couldn't find anywhere else. They also seem to truly care about their customers which is also a plus. I haven't had any issues to complain about, so I don't know how well they follow through, but they appear to be a trustworthy company. I would definitely buy from them again.