Danie S.

Dishonest, rude and incompetent customer service. I believe they are scamming families. I signed up and within the first couple hours I found an awesome family and we exchanging messages via their site. Unfortunately, we didn't get to exchange normal contact info before the site kicked me off with no warning and no explanation. When I contacted them they told me I was permanently kicked off the site. When I asked for an explanation they wouldn't give me one. I asked to speak to a supervisor and the lady told me no, and that she was deleting our conversations and that was that. I was offered nothing. Just a complete joke and waste of time. Now I feel like they have left me in the dark and the family I was communicating with no answers either and it just looks like I'm totally unreliable. Unbelievable. The longer they keep families on there the more money they make. I recommend using a different site. Don't waste your time and reputation on a lowsey, unprofessional and ethically horrible site.