Dan M.

One of the worst customer service dept. I have seen online. Tried 4 time to get them to respond to a late order and just ignored me. They will make promises and then deliver 4-5 days later than promised. Going back to REi.

I purchase the Base Station Pro for my handicapped daughter because she cannot physically plug in a charger to her iPhone. I thought this was a great solution and went ahead and spent the $200 because I thought it would make her life easier. Well, after a short time it started not charging her phone so I attempted 3 times to contact them for help and was just ignored. Going to start posting reviews everywhere I can and warn people not to do business with these guys as I'm tired of companies that think they can get away with treating people like this! Dan M.