Dan M.

Tried to make a change in a Singapore Airlines flight and was contacted by them as if they were Singapore Airlines. I paid for changes in flight schedule and better seats that they failed to make happen. After spending - literally - hours on the phone and being hung up on and ignored, I finally put a hold on payment - and then I finally heard from someone. This organization is a scam - I strongly recommend that you not use them. I don't understand how anyone could have good service from them - and suspect the good reviews are fake (just like the names of their representatives on the phone - all-American names in an obvious Indian company).