Dannie H.

I bought a shower screen for a customer. I fitted it in accordance from the instructions. However further along I realised that parts of it were too short, including the glass.

I was offered £25 refund or £35 voucher so I keep it. Keeping something that is useless is useless in itself. Then they emailed offering to collect the screen but it works cost me £40. Either way I was going to lose it. I'm certain that by law is the goods aren't as described they can't charge for delivery.

Part of the frame had been secured with grab adhesive along with screws so I couldn't remove it. So I have to buy something similar, with the correct glass and frame which they couldn't supply is going to cost more than the unit itself and it has left me with really annoyed customers.
I called them about this then realised it's a premium rate number so I emailed.

I will not use these again, and I suggest the same to others.