Thank you for your review and we regret it is a negative one.
When it comes to what has been stated, we would like to emphasize that the subscription has never been activated without your consent. You enabled the K4G VIP during the purchase.
If you wish to cancel the K4G VIP, please go to the VIP tab under your K4G account and deactivate the subscription. See more details at our Support Center: https://help.k4g.com/how-to-unsubscribe-from-k4g-vip/
Nevertheless, since Customer Satisfaction means everything to us and we are disappointed to see that the subscription made you unhappy with your K4G experience could you please contact us via our LiveChat? We will do our best to solve your issue.
Looking forward to hearing from you.
Best regards,
Lukas
K4G Team
Tomáš Has Earned 2 Votes
Tomáš G.'s review of K4G.com earned 2 Very Helpful votes
Dear Tomáš,
Thank you for your review and we regret it is a negative one.
When it comes to what has been stated, we would like to emphasize that the subscription has never been activated without your consent. You enabled the K4G VIP during the purchase.
If you wish to cancel the K4G VIP, please go to the VIP tab under your K4G account and deactivate the subscription. See more details at our Support Center: https://help.k4g.com/how-to-unsubscribe-from-k4g-vip/
Nevertheless, since Customer Satisfaction means everything to us and we are disappointed to see that the subscription made you unhappy with your K4G experience could you please contact us via our LiveChat? We will do our best to solve your issue.
Looking forward to hearing from you.
Best regards,
Lukas
K4G Team