Nov 3rd, 2015 - I ordered some cigarettes in Sept 1,2015. I still haven't gotten them. I've sent them email, sent them two or three "support tickets" (via their website), and have tried repeatedly to get a response from them using their "online live help" (but, they will never respoind). They never answer their phone.
Basically, I think they've just taken my money, and don't seem to have any intention of sending my order.
I gotta lable this a SCAM