Every once in awhile zap2it seems to ramp up its efforts to alienate all of their users. I've stuck it out through the many problems, including my entire account seemingly disappearing a few times, forcing me to start a new account using the same email I always have. And it has happened again: Another new site change and overhaul and redesign which means both accounts that I had are now gone. So congratulations zap2it. You've wanted me gone for a long time and you've now finally done it. Why don't you just shut down instead of making it so frustrating for users that they choose to give up? It would be more effective if you just packed it in.