I should have known better having seen this "Londoner" product advertised on Facebook - The page suggested it was a US product/site but when shipped it came from China and that explained everything. I bought this early as a Christmas present for my wife but the material quality, cut and everything about it was so poor I couldn't give it to her. Made an attempt to contact the customer service department but no response so rather than embarrass myself or insult my wife it found its way into the bin - Avoid this company at all costs