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I wrote earlier that the wine did not arrive, but eventually wine.com did replace the wine. They may it incumbent on me to wait until they recieved proof from their shipper that the wine was either lost or returned to them, which I think is unfair, but then they did replace the wine and eventually, I recieved it. It just seemed like I would have done better to go down to Kroger and buy wine and take it home, much less hassle. However, wine.com did make it right and I would like the record to reflect that.
Tip for consumers:
A lot of this review is due to the fact that Fedex steals packages in my area. If your delivery person is more honest than mine you may not have a problem at all using this vendor. I think this issue is pervasive and wine.com has protected themselves from loss by making it the buyers responsibility to wait until the issues are resolved. But ultimately, THE PROBLEM IS WITH FEDEX.
Products used:
wine
Never received package, wine.com refused to issue refund. Will never purchase from them again! I had to get credit card company involved.
Tip for consumers:
Having to get credit card involved, company refused to issue refund, wine was not delivered.
Products used:
wine
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