Like the many other customers who've had the unfortunate experiences with Greenside, I'm afraid I've now become a victim of their obvious scamming.
Money was taken from my account on March 25th. I received an automated email informing me that orders take 3-5 working days to be despatched however please allow upto 7 working days for your order to be delivered.
A couple of weeks passed, so I decided to make contact... to say this process was frustrating, is putting it mildly.
Long Story short, I wasted many hours and phone calls, only to still be in the same position. Still No goods.
I've since had further communication with the lackadaisical staff, who have repeatably informed me by email, that my goods are still on the way...
Final straw, I demanded I get a refund as this was clearly not working out.
To my shock, I got another email response with the below detail...
"With regards to your email/call we would be happy to offer you a credit of your next order. Thank you for your patience. If you have any questions regarding your order please reply to this email. Thank you"