DAVAR B.

I spent over $2000, 00, and buy this FoodArt Printer from Alibaba on February 27,2022. The company name is Sinojoinsun from Wuhan. The same day I took it out of the box it was giving problem. First the printer had green ink all over it, plus ink sack wouldn't work, it prints with streaks makes loud noises and the color was dull. I had a dispute with the company which I lost after almost two months of uploading videos and sending pictures. The printer now doesn't even print anything it just makes noises and moves forward and back with no picture. I have finished the ink doing head cleaning and bought another set. This is not a legitimate business at all they rip me off knowing full well this company does not have a factory, They send me an old junk printer they refurbished. Alibaba knows what these people are doing and allow them to sell us metals, that's what I got. I have a big chunk of metal sitting on a table for over $2000, and it does nothing but make noises. The US should be doing more to help consumer. I worked hard for my money and they basically stole it. As you can see in the video I did on June 21,2022 from this site recording it just isn't working. I am so frustrated and sadden. Please do not waste your money they are deceptive. The Trade assurance is a joke. If I got something out of box that is not functioning I should have gotten a refund or exchange. It shouldn't be I lost the case because the seller said it was on fast speed. What? This is ridiculous. Does this printer looks like it's on a fast speed? If I could give zero I would. Everything zero.