Dave B.

I am actually a travel writer. A friend of mine told me about this company and their charges. I told him to immediately call them back and cancel the order. That is where we learned of the $45 non-refund. I had him call the company and give them permission to speak to me. I told them who I was, what I did and that what exactly did they do to "earn" the $45 fee. I was told it was to "reserve" an expedited service and that this company is "licensed" by the Passport Office. I told him he was full of it, there is no such thing as "reserving" an expedited passport nor is any company "licensed" by the Dept. of State. I was told I did not know what I was talking about and was disconnected.

#1 Had my friend contact his credit card company to put in a dispute and stop payment.
#2 I explained to the credit card company the deceptive practices used by this company
#3 I assured all involved I would be writing about this company immediately.

This company offers a "service" that is simply a fools errand. They misrepresent themselves and flat out lie on who they are.