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Dave O.

Contributor Level

Total Points
80

1 Review by Dave

  • Rocky Mountain

1/24/23

I usually don't like to pick on individuals, only when they are deserving. Had some paint chipped off from the highly-regarded Tusk top plate. Nicked it with my rubber boot and was amazed the powder coating chipped off in a few places. Tried to ignore it. Tried to cover it up with rubber coating. And when that didn't work, called RM ATV for warranty service. Got Kyle all the information he needed and got a two sentence response: After careful consideration, no warranty. No options were provided. No discounts. No "have you tried"? I will never use them again. This is a "sell it, ship it, move on to the next sucker" type of operation from my experience. Really surprised at their response. Lackluster operation. Kyle can go back to eating paint chips in his room at his parents' house. Don't buy from Rocky Mountain ATV.

Tip for consumers:
Go over their warranty policy carefully and do not request Kyle if you need service. He is useless.

Products used:
Several but the Tusk top plate had the poor quality issues.

Service
Value
Shipping
Returns
Quality

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