I needed help with refrigerator drip pan and spoke with Dave Little of their customer service team. He was friendly and helpful. He even looked up an instructional video to help me replace the drip pan.
I was able to repair the pan and did not need a new (so far). Dave Little saved my $700 in repairs.
Although I cannot speak to the quality of their items I can solidly endorse their commitment to a great customer experience!
Thanks again Dave!