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I had previously wrote an awful review and need to correct a judgment. I was finding it impossible to get through to the video chat verification portion of id.me. Someone suggested that I continually refresh the page so it keeps an updated accurate timed session. It worked. It still took five hours, but it works. Video chat was 5 min. And I'm on to the next stage of finally getting unemployment. Good luck to all out there.
Tip for consumers:
Refreshing the page while waiting for the referee review video portion of application.
Products used:
Video identification
* ID.me attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
David A.'s review of ID.me earned 2 Very Helpful votes
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